Privacy Policy

Who we are

Furniture Buyers Dubai is a service that buys used furniture, office furniture, ACs, appliances and kitchen equipment in Dubai. This policy explains what we do with the details you share with us.

What details we collect

We only collect what we need to reply to you and give you a quote.

• Your name, phone number and area, when you fill in our quote form.
• The description of your items, and photos if you add them.
• The messages and photos you send us on WhatsApp or by email.
• Your phone number, if you call us.
• Basic visit data, such as the pages you view and the buttons you click (see Cookies and analytics).

How we use your details

We use your details to:

• Reply to your message and send you a quote.
• Arrange pickup, collection or removal of your items.
• Improve our website and our service.
• Keep our records, and follow the law when needed.

WhatsApp, phone and email

When you message us on WhatsApp, the message is also handled by WhatsApp under its own terms and privacy policy. When you send us an email, it goes to our email inbox. We use these messages only to talk to you about your request.

Your photos

Photos you send are used to check your items and prepare a quote. Please do not send photos that show people, ID cards or other private papers.

Cookies and analytics

We may use Google Tag Manager and Google Analytics to count visits and see which buttons are used, for example WhatsApp clicks, call clicks and form sends. These tools may use cookies. They help us understand which pages are useful. You can block or delete cookies in your browser settings.

Who we share your details with

We do not sell your details. We may share them only when needed:

• With our partner traders, so they can arrange pickup or collection.
• With service providers that help us run the website, such as hosting, email and analytics tools.
• With authorities, if the law asks us to.

How long we keep your details

We keep your details only as long as we need them for your request, our records or the law. After that, we delete them or make them anonymous.

Your choices

You can ask us to see, correct or delete the details we hold about you. Contact us at traxicollc@gmail.com or on 054 381 1897. You can also ask us to stop contacting you.

Keeping your details safe

We take reasonable steps to protect your details. No website or message system is fully safe, so please do not send us passwords or payment card details.

Changes to this policy

We may update this policy. The date at the top of the page shows the latest update.

Contact us

If you have a question about this policy, please use our contact details below.